Reinstating a Cancelled Transaction

Reinstating a Cancelled Transaction

 

  • Click on Reinstate.
  • Place cursor on field you wish to make a change e.g Service detail, Customer Information, Payment Time Limit and click update
  • You can also add Remarks to your transaction which can only be viewed internally
  • Click Resend email or;
  • Alternatively copy the payment page URL to your email and send to your customer directly from your inbox.

 

 

| Customer Care Center |New Transaction Guide| support@directpay.online | www.directpay.online|

|Document ver: 1.0 | 18Th June 14 |

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